Senior Manager Trustee Operational Governance

• At Insignia Financial, your voice, ideas and individuality counts
• Location Sydney with hybrid working arrangements
• Permanent Full-time role

The opportunity to join our team

This role supports the RSEL Boards and Chief Member Officer in oversighting related party Service Providers on an arm’s length basis and in the best interests of members, and as the first line conflict of interest risk mitigant for the Trustees.

Key Responsibilities:

• Drafting insights and reporting to the RSEL Boards on the exposure to, and performance of, Service Providers and the operational risk profile of the RSELs.
• Undertake analysis to support insights including trends, capacity and capability including ability to meet Trustees’ adequacy of resources requirements.
• Conduct regular performance and services discussions aligned with the contracts to obtain an independent assessment and summary on the performance of Service Providers.
• Lead business arising actions for the Member Office with respect to oversight of service and performance of providers.
• Provide support to the portfolio business lead, in conjunction with legal, in related party contract negotiations on behalf of the RSEL contracting entities.
• Collaborate to implement and embed the new operating model for CPS 230
• Enhance operational efficiency to improve member experience and/or support the RSEL Boards to focus on strategic and matters reserved for the RSEL Boards.
• Advocate the fiduciary role of the RSELs inside Insignia, acting in the interest of members and being an independent advocate for the RSEL Directors in the management and identification of conflicts of interest.

What you will bring

• Strong communication, presentation and influencing skills.
• Strong program management skills and commercial acumen.
• Ability to navigate environments undergoing significant change.
• Commitment to foster an environment that promotes ethics & diversity.
• Strong relationship building, problem solving and negotiation skills.
• Minimum 3+ years of business operations, finance, strategy or contract administration experience.
• Strong technical and commercial skills to manage and collaborate with diverse executive and senior management stakeholders.
• Relevant senior leadership experience with ability to effectively review and constructively challenge in a complex and ever evolving environment.
• Experience in financial services/ superannuation/ wealth / investment industry preferred.

Make your move. Make your mark.

What gets us excited about working here? Helping people do more with their money. From those starting out to those retiring. As your team, we’ll show up for you and together we will create financial wellbeing for every Australian. Because we know people who are confident about their financial future live better lives

If this sounds like your kind of career, you sound like our kind of person. Here, you’ll be making a positive impact in people’s lives straightaway – and every day. The first point of contact for our clients whenever they need support.

Along the way, you’ll be free to learn new skills, grow, and get great things done. Around here, we like to call it “putting our fingerprints on the future”.

Showing up for every Australian

We’re one of Australia’s leading financial wellbeing organisations, helping people feel good about their money. This starts by helping our people feel good about working here. That means flexibility. Plenty of opportunity. And celebrating all the unique things that make you, you – what matters to you, matters to us.

To Apply

Read more here about why you should join our team.

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.

Please note that applications from agencies will not be considered at this time.

We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.