Workplace Concierge

• Creating a smooth, hassle-free workplace, one request at a time
• Bringing great things to more people
• 6 x Permanent Full Time opportunities, Located in: 3 x Parramatta, 1 x Sydney CBD, 2 x Docklands

The opportunity to join our team

The Workplace Concierge is responsible for providing outstanding front-of-house services, ensuring seamless daily operations, and fostering a welcoming atmosphere for staff, clients, and visitors. This role focuses on client-facing duties, supporting the office environment, and coordinating events, along with some facilities support. The Workplace Concierge will handle operational requests, address minor repairs, and collaborate with external service providers to maintain a well-functioning office space.

Key Responsibilities:

• Greet visitors, clients, and staff, and manage the visitor and contractor check-in process.
• Coordinate meeting room bookings, catering, event logistics, and provide executive and board support.
• Manage office supplies, kitchen restocking, and ensure equipment maintenance and restocking.
• Handle invoices, process service requests, and log day-to-day maintenance or technical needs.
• Ensure safety compliance, manage security passes, and support ergonomic assessments and office safety initiatives.

What you will bring:

• Proven experience in a front-of-house, reception, or concierge role, preferably in a corporate setting.
• Strong customer service experience, with the ability to interact professionally with clients and stakeholders.
• Basic knowledge of workplace technologies, office equipment, and security systems.
• Excellent organisational, multitasking, and prioritisation skills to maintain a functional and tidy office environment.
• Strong interpersonal communication skills and a proactive, client-focused mindset for delivering high-quality service.
   

Make your move. Make your mark.

What gets us excited about working here? Helping people do more with their money. From those starting out to those retiring. As your team, we’ll show up for you and together we will create financial wellbeing for every Australian. Because we know people who are confident about their financial future live better lives

If this sounds like your kind of career, you sound like our kind of person. Here, you’ll be making a positive impact in people’s lives straightaway – and every day. The first point of contact for our clients whenever they need support.

Along the way, you’ll be free to learn new skills, grow, and get great things done. Around here, we like to call it “putting our fingerprints on the future”.

Showing up for every Australian

We’re one of Australia’s leading financial wellbeing organisations, helping people feel good about their money. This starts by helping our people feel good about working here. That means flexibility. Plenty of opportunity. And celebrating all the unique things that make you, you – what matters to you, matters to us.

To Apply

Read more about why you should join our team https://www.insigniafinancial.com.au/careers/working-with-us/why-join-our-team.

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.

Please note that applications from agencies will not be considered at this time.

We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.