Social Media & Content Manager

• Shape a high-impact social presence across consumer and B2B audiences
• Turn bold ideas into measurable results
• Permanent full-time position, location Sydney

The opportunity to join our team

As our Social Media & Content Manager, you will own the planning, creation, and management of content across our social and owned channels, ensuring our brand shows up in a compelling, consistent, and high-performing way. You will lead community management and social operations, embedding best-practice processes and platform governance to support long-term growth. Working across both consumer and business audiences, you’ll balance creativity with commercial outcomes, risk awareness, and brand integrity. Partnering closely with Marketing, Brand, Creative, Compliance, and external vendors, you’ll bring social to life through engaging, platform-native content supported by strong reporting and insights.

Key Responsibilities:

• Plan and manage the social and owned content calendar in collaboration with Brand, Creative, and Marketing teams
• Create and oversee high-quality written and visual content tailored to both consumer and B2B audiences
• Lead organic social strategy, translating owned content into engaging, platform-native executions that drive growth
• Own day-to-day social media publishing, engagement, and moderation to build brand advocacy and community
• Establish and maintain best-practice governance, workflows, and operational processes across social channels
• Lead the implementation and optimisation of social media management tools and platform capabilities
• Track, analyse, and report on organic social performance, using insights to inform continuous improvement
• Partner with internal stakeholders and external agencies to deliver compliant, on-brand, high-quality content

What you will bring:

• Proven experience in social media and content management within a brand, marketing, or digital environment
• Strong copywriting and storytelling skills, with the ability to translate complex topics into clear, engaging content
• Demonstrated experience managing multiple social platforms and content calendars simultaneously
• Confidence using social media management and analytics tools to drive performance insights
• Experience boosting organic content and understanding paid amplification fundamentals
• Strong stakeholder management skills, with the ability to collaborate across cross-functional teams and external partners
• A data-driven mindset with the ability to turn insights into actionable optimisation strategies
• Sound understanding of brand governance, compliance, and risk management principles
• Experience working client side or within in-house creative teams preferred 

Make your move. Make your mark.

What gets us excited about working here? Helping people do more with their money. From those starting out to those retiring. As your team, we’ll show up for you and together we will create financial wellbeing for every Australian. Because we know people who are confident about their financial future live better lives

If this sounds like your kind of career, you sound like our kind of person. Here, you’ll be making a positive impact in people’s lives straightaway – and every day. The first point of contact for our clients whenever they need support.

Along the way, you’ll be free to learn new skills, grow, and get great things done. Around here, we like to call it “putting our fingerprints on the future”.

Showing up for every Australian

We’re one of Australia’s leading financial wellbeing organisations, helping people feel good about their money. This starts by helping our people feel good about working here. That means flexibility. Plenty of opportunity. And celebrating all the unique things that make you, you – what matters to you, matters to us.

To Apply

Read more about why you should join our team https://www.insigniafinancial.com.au/careers/working-with-us/why-join-our-team.

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.

Please note that applications from agencies will not be considered at this time.

We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.

#adviceandcustomer