Senior Business Analyst

• Lead the direction. Influence the outcome. Leave your mark.
• Put your fingerprints on the future to progress your career
• Make a difference, make it meaningful

The opportunity to join our team

We are seeking a Senior Business Analyst for an initial 12 month contract to play a pivotal role in shaping and delivering platform initiatives across regulatory change, tax obligations, fraud detection and scams prevention. In this role, you will lead the analysis of business requirements, translating legislative, regulatory, operational and risk considerations into clear, actionable outcomes that strengthen platform controls, protect clients and support compliant, efficient delivery. Working across business, technology, risk, compliance, operations, product and UX teams, you will help define solutions that improve detection capability, reduce customer and adviser friction, and ensure our platform continues to meet evolving regulatory and market expectations. This is an opportunity to operate as a trusted advisor, influencing delivery priorities and contributing to meaningful outcomes that protect clients, strengthen trust and enhance the resilience of our platform.

Key Responsibilities:

• Lead requirements definition for regulatory, tax, fraud detection and scams prevention initiatives, ensuring clarity, completeness and alignment to compliance, risk and strategic objectives
• Elicit, analyse and document functional and non-functional requirements, including user stories, control requirements, audit considerations and reporting needs
• Define current and future state processes, workflows, integrations and data requirements across regulatory reporting, tax processing, fraud monitoring and scam prevention journeys
• Own the end-to-end requirements lifecycle, including prioritisation, validation, and stakeholder sign-off
• Ensure alignment between business needs, product strategy, regulatory obligations, risk appetite and delivery outcomes
• Partner with stakeholders across business, technology, and UX to shape backlogs and delivery priorities
• Partner with risk, compliance, financial crime, tax, operations and technology stakeholders to understand obligations, pain points, control gaps and solution options
• Support the design of detection, prevention and monitoring capabilities, including business rules, exception handling, alerting, case management and evidence requirements
• Translate complex regulatory and tax changes into practical delivery requirements that support compliant implementation and operational readiness
• Facilitate workshops, refinement sessions, and stakeholder alignment forums
• Actively participate in agile ceremonies and contribute to delivery cadence
• Build strong stakeholder relationships and act as a trusted advisor bridging business and technology
• Drive continuous improvement, uplift analysis practices, and mentor junior analysts

What you will bring:

• 5+ years’ experience in senior business analyst roles, ideally supporting regulatory, risk, tax or financial crime initiatives
• Proven experience working in agile delivery environments
• Strong experience in requirements documentation including user stories, process models, and data flows
• Financial services experience across superannuation, investments, wealth platforms, regulatory change, tax, fraud detection or scams prevention highly regarded
• Familiarity with tools such as Jira, Confluence, and Miro
• Understanding of platform architectures, APIs, integrations, data flows, control frameworks and operational risk environments desirable
• Experience working with regulatory obligations, tax processes, scam controls, fraud monitoring, transaction data, alerts, exceptions or case management processes would be highly valued
• Strong analytical and problem-solving skills with a highly organised approach
• Exceptional stakeholder engagement, communication, and influencing skills
• A growth mindset with a passion for continuous improvement and delivering best practice

Find the better way

What gets us excited about working here? Helping people feel good about their money as one of Australia’s leading financial wellbeing organisations. From those starting out to those retiring. As your team, we’ll show up for you and together we will create financial wellbeing for every Australian. Because we know people who are confident about their financial future live better lives.

If this sounds like your kind of career, you sound like our kind of person. With us, you’ll do work that builds your technical know-how and challenges our entire industry to move forward. Along the way, you’ll be free to explore new ideas and technology, solve problems in a team, and independently to get great things done. Around here, we like to call it “putting our fingerprints on the future”.

People-inspired tech

Deep expertise combined with creativity can take on the trickiest of problems. Join our team of brilliant minds and mentors as we explore our way to innovation and apply technology in more human ways than ever.

To Apply

Read more about why you should join our team https://www.insigniafinancial.com.au/careers/working-with-us/why-join-our-team.

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.

Please note that applications from agencies will not be considered at this time.

We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.