Head of AI Strategy and Enablement - MLC Expand

• Shape the AI strategy for one of Australia's leading wealth platforms
• Drive innovation, efficiency and adviser productivity through AI at scale
• Join a business with strong executive sponsorship and significant investment in AI

The opportunity to join our team

This is a rare opportunity to shape how one of Australia's leading wealth platforms uses AI to create meaningful outcomes for advisers, clients and Australians. At MLC Expand, we're investing in AI as a strategic enabler of growth, innovation and productivity, with a clear focus on helping advisers spend more time with clients, unlocking deeper insights, and delivering better experiences at scale.

As Head of AI Strategy & Enablement, you will define and lead the AI strategy for MLC Expand, identifying where AI can create the greatest value across our business and translating that vision into a practical uses cases for execution. This role offers an opportunity to think beyond implementing new technology. It's about reimagining how AI can be used across the organisation through scalable, repeatable and sustainable solutions that improve efficiency, enhance decision making, simplify processes and create competitive advantage.

What you will do
You'll set the strategic direction for AI across the Wrap business and ensure opportunities are translated into measurable business outcomes.

• Develop and lead the MLC Expand AI strategy

• Identify and prioritise AI opportunities that improve efficiency, productivity and user experiences
• Design scalable, repeatable and sustainable AI solutions that create long-term value
• Partner with business leaders to embed AI into key workflows and business processes
• Establish effective AI and automation governance, controls and monitoring frameworks
• Work closely with Risk, Legal, Privacy, Cyber, Data and Technology teams to ensure responsible AI practices
• Measure adoption, benefits realisation, productivity gains and business outcomes
• Monitor market trends, emerging technologies and competitive developments to identify new opportunities and potential threats

What You Bring to This Role
We're looking for an influential strategic leader who combines commercial thinking, AI knowledge and exceptional stakeholder engagement skills.

• Extensive experience leading AI strategy, digital transformation, automation, data or AI-enabled business transformation initiatives
• Proven ability to develop and execute enterprise-level strategies
• Strong understanding of AI, automation and emerging technology trends
• Experience delivering complex change through cross-functional teams and influencing senior stakeholders
• A strategic mindset with the ability to balance innovation, risk and execution
• Strong commercial acumen with a focus on productivity, efficiency and user outcomes
• Experience establishing governance, controls and adoption frameworks for new technology capabilities
• Experience within financial services, wealth management, platforms or other regulated industries will be highly regarded

Find the better way
What gets us excited about working here? Helping people feel good about their money as one of Australia’s leading financial wellbeing organisations. From those starting out to those retiring. As your team, we’ll show up for you and together we will create financial wellbeing for every Australian. Because we know people who are confident about their financial future live better lives.

If this sounds like your kind of career, you sound like our kind of person. With us, you’ll do work that builds your technical know-how and challenges our entire industry to move forward. Along the way, you’ll be free to explore new ideas and technology, solve problems in a team, and independently to get great things done. Around here, we like to call it “putting our fingerprints on the future”.

People-inspired tech
Deep expertise combined with creativity can take on the trickiest of problems. Join our team of brilliant minds and mentors as we explore our way to innovation and apply technology in more human ways than ever.

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To Apply

Read more here about why you should join our team.

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.

Please note that applications from agencies will not be considered at this time.

We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.