Education and Awareness Manager - AI

• Make your move. Make your mark
• Create. Influence. Transform.
• Make a difference, make it meaningful

Insignia Financial is at an exciting stage in our AI journey. We've developed strong foundations and are now scaling up a purpose-built AI Centre of Excellence - deliberately, with intent, from the ground up. This isn’t AI for the sake of AI.  We've taken a governance-first approach and locked in our policies and framework. Now we’re moving to execution and meaningful growth. Backed by Insignia Financials’ vision of being AI enabled and becoming one of the most efficient companies in Australia by 2030, we’re investing in the infrastructure that matters - enterprise-ready services, microservice architecture, and embedded AI capabilities that enhance how the business operates. We’re cutting through the hype and taking a disciplined, business-led approach to AI adoption, focused on building scalable, practical AI that delivers.

The opportunity to join our team

Deliver the rollout of AI education across Insignia Financial, driving awareness, fluency, and best practices for AI adoption. This role is fundamental in differentiating Insignia through two strategic levers: data-driven AI and an educated workforce. You’ll design and deliver training programs, manage content platforms, and champion ethical, secure, and productive AI use across the organisation.

You’ll drive AI learning at Insignia - building capability, safeguarding the business, and boosting productivity. If shaping the future of AI education and positioning Insignia as a leader excites you, this is your opportunity

Key Responsibilities:

• Develop and execute training modules, workshops, and demos for end-users on AI tools, prompting techniques, ethics, and security
• Oversee LinkedIn Learning plans, SharePoint content, and other training resources. Maintain a central library of AI education materials for employees, advisors, and executives
• Work closely with L&D, Communications, Change, and AI teams, plus external partners, to ensure consistent messaging and delivery
• Organise showcases, seminars, and internal campaigns to build excitement and confidence in AI adoption
• Develop metrics and insights on AI fluency and training effectiveness
• Provide training and guidance during new AI product launches

What you will bring

• Experience in L&D or similar role, ideally with exposure to AI adoption
• Strong presentation and facilitation skills for large, geographically dispersed audiences
• Experience with content management systems (SharePoint, Confluence)
• Familiarity with training platforms (LinkedIn Learning or similar)
• Excellent communication and writing skills with a creative edge
• Ability to work independently and coordinate across multiple teams
• High proficiency in using AI tools for productivity (e.g., Copilot Chat)
• Bonus: Previous experience in AI education or rollout projects

Find the better way

What gets us excited about working here? Helping people feel good about their money as one of Australia’s leading financial wellbeing organisations. From those starting out to those retiring. As your team, we’ll show up for you and together we will create financial wellbeing for every Australian. Because we know people who are confident about their financial future live better lives.

If this sounds like your kind of career, you sound like our kind of person. With us, you’ll do work that builds your technical know-how and challenges our entire industry to move forward. Along the way, you’ll be free to explore new ideas and technology, solve problems in a team, and independently to get great things done. Around here, we like to call it “putting our fingerprints on the future”.

People-inspired tech

Deep expertise combined with creativity can take on the trickiest of problems. Join our team of brilliant minds and mentors as we explore our way to innovation and apply technology in more human ways than ever.

To Apply

Read more here about why you should join our team.

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.

Please note that applications from agencies will not be considered at this time.

We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.