Communications Specialist

• Own the story. Shape the outcome.
• Communicate change. Inspire understanding.
• Make a difference, make it meaningful
• Two Max Term Full Time (12 months) Positions available

The opportunity to join our team

We’re looking for two experienced Communications Specialists to step into a fast-moving, highly regulated environment where what you write matters. You’ll be shaping how millions of members, advisers and employers experience major product and insurance changes. Driving understanding, trust and compliance when it counts.

If you know how to turn complex insurance and product change into clear, human communication and like seeing things through, you’ll thrive in this role.

You’ll be embedded in major Master Trust, insurance and product initiatives, owning communications end-to-end. From strategy and stakeholder alignment through to content creation, approvals, governance and delivery.

What you will be doing:

You’ll own communications for medium-to-large regulatory and strategic change, including:

• Designing the communications approach for product and Master Trust initiatives
• Creating clear, compliant and engaging communications for members, advisers and employers
• Writing and managing content across web, flyers, letters and system-generated communications
• Briefing design studios, coordinating website updates and overseeing collateral production
• Leading end-to-end delivery — timelines, dependencies, approvals and publishing
• Running due-diligence through the Comms Governance Hub
• Partnering closely with Product, Insurance, Legal and Technology team
• Raising and tracking work via Jira, collaborating in Confluence, and marking up content in Adobe

What you will bring

You’re comfortable operating in highly regulated environments and you’ve handled things like insurance rerates, policy changes, or major product update.

• Strong experience in insurance, superannuation or investments
• The ability to explain complex regulatory and product change
• End-to-end ownership of communications — from strategy to delivery
• Excellent writing, stakeholder management and judgement
• Confidence working with Product, Insurance, Legal and Tech teams
• Experience with Jira, Confluence and Adobe (preferred)
• The ability to work independently

Find the better way

What gets us excited about working here? Helping people feel good about their money as one of Australia’s leading financial wellbeing organisations. From those starting out to those retiring. As your team, we’ll show up for you and together we will create financial wellbeing for every Australian. Because we know people who are confident about their financial future live better lives.

If this sounds like your kind of career, you sound like our kind of person. With us, you’ll do work that builds your technical know-how and challenges our entire industry to move forward. Along the way, you’ll be free to explore new ideas and technology, solve problems in a team, and independently to get great things done. Around here, we like to call it “putting our fingerprints on the future”.

People-inspired tech

Deep expertise combined with creativity can take on the trickiest of problems. Join our team of brilliant minds and mentors as we explore our way to innovation and apply technology in more human ways than ever.

To Apply

Read more here about why you should join our team.

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.

Please note that applications from agencies will not be considered at this time.

We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.