Team Lead Systems Engineer - Windows/O365

• Lead a high-performing team. Stay hands-on with technology.

• Build better systems. Create better experiences.
• Make a difference, make it meaningful

Team Lead Systems Engineer – Windows & O365

Technology I Infrastructure Services

Step into a newly created leadership role where you'll shape a high-performing engineering team, influence critical infrastructure services and remain hands-on with technology.

At Insignia Financial, technology plays a vital role in supporting our people, clients and business. As we continue to evolve and invest in our technology landscape, we're creating a new leadership opportunity within our Infrastructure team.

This role is perfect for an experienced Systems Engineer who's ready to take the next step into people leadership while staying connected to the technical work they enjoy. You'll lead a team of engineers, drive operational excellence across our Windows and Microsoft 365 environments, and help build the capability, engagement and performance of a highly skilled team.

The opportunity to join our team

You'll join our Infrastructure team and take ownership of both people leadership and operational delivery across our Windows and Microsoft 365 environments. Leading a team of up to 10 engineers and contractors, you'll play a critical role in ensuring our platforms remain secure, stable and continually improving. You'll work closely with technical specialists, contribute to infrastructure projects, oversee service delivery performance and provide coaching and guidance that helps the team succeed. This is a genuine leadership opportunity that offers the best of both worlds – the ability to lead people while remaining actively involved in technical decision-making and delivery.

What you will be doing

• Leading, coaching and developing a team of Infrastructure Engineers to foster a high-performing and engaged culture
• Overseeing ServiceNow queues, ticket management, escalations and SLA performance across the team
• Driving operational excellence across Windows Server and Microsoft 365 environments
• Managing vulnerability remediation, alert monitoring and platform health activities
• Supporting Active Directory, Exchange, Entra ID and core infrastructure services
• Leading continuous improvement initiatives, automation opportunities and operational uplift activities
• Contributing to infrastructure projects, planning activities and technical solution design
• Managing the team's on-call capability and ensuring effective support coverage

What you will bring

• Strong experience supporting enterprise Windows Server and Microsoft 365 environments
• Experience leading, mentoring or developing technical teams
• Knowledge of Active Directory, Exchange, Entra ID and broader infrastructure technologies
• Experience within service delivery environments, including incident, ticket and SLA management
• Strong stakeholder engagement, communication and problem-solving skills
• A collaborative leadership style and genuine passion for helping others succeed
• The ability to balance technical delivery, operational oversight and people leadership responsibilities

Find the better way

What gets us excited about working here? Helping people feel good about their money as one of Australia’s leading financial wellbeing organisations. From those starting out to those retiring. As your team, we’ll show up for you and together we will create financial wellbeing for every Australian. Because we know people who are confident about their financial future live better lives.

If this sounds like your kind of career, you sound like our kind of person. With us, you’ll do work that builds your technical know-how and challenges our entire industry to move forward. Along the way, you’ll be free to explore new ideas and technology, solve problems in a team, and independently to get great things done. Around here, we like to call it “putting our fingerprints on the future”.

People-inspired tech

Deep expertise combined with creativity can take on the trickiest of problems. Join our team of brilliant minds and mentors as we explore our way to innovation and apply technology in more human ways than ever.

To Apply

Read more here about why you should join our team.

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.

Please note that applications from agencies will not be considered at this time.

We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.

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