HRSS Officer

• Be the first point of contact for People & Culture, managing daily HR enquiries and administration duties
• Grow your career in HR
• Permanent full-time role, based in Melbourne

The opportunity to join our team

In this role, you will be part of the go-to team for all employees. You will be delivering day-to-day HR support to the wider People and Culture team and the broader business. You’ll manage the full employee lifecycle, maintain accurate HR data and respond to a variety of HR-related queries.

Working closely with multiple areas across the organisation, you’ll support key HR processes, projects and compliance initiatives. Success in this role requires strong organisation, attention to detail and a service delivery mindset to enhance People & Culture operations and create a positive employee experience.

Key Responsibilities:

• Respond to queries on pay, leave, hybrid working, and policies via email or phone
• Support the employee lifecycle - onboarding, internal moves, changes and terminations
• Prepare contracts, letters and advise on entitlements
• Manage probity checks (police, work rights, bankruptcy)
• Interpret entitlements under relevant industrial instruments and role classification structures
• Administer Learning Management System content, reporting and queries
• Undertake risk management activities and ensure compliance with approvals and policies

What you will bring:

• A tertiary qualification in Human Resources or a related discipline (preferred) or relevant HR/customer service/administration experience
• Excellent written and verbal communication skills
• Ability to work in a fast-paced, varied environment with shifting priorities
• Proactive approach and demonstrated initiative
• Strong coordination and organisation skills
• Proficiency in Microsoft Office and the ability to learn HR systems quickly
• Excellent customer service ethic and problem-solving ability
• Discretion and confidentiality when handling sensitive information
• Ability to role model professional and ethical behaviour in People & Culture interactions

To Apply

Read more about why you should join our team https://www.insigniafinancial.com.au/careers/working-with-us/why-join-our-team.

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.

Please note that applications from agencies will not be considered at this time.

We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.