Planning and Communication Analyst

Planning and Communication Analyst

• Drive clarity, influence outcomes and shape how change is delivered
• Build your footprint in a role with real ownership and influence

• Permanent Full Time opportunity located in Melbourne or Hobart

The opportunity to join our team

We’re looking for a Planning and Communication Analyst to bring a fresh lens to how we communicate to our operational team, ensuring messaging is clear, purposeful and aligned to what frontline teams need.

Sitting within our Wrap Operations environment, this role supports frontline teams through system, platform and business change along with other important information the team needs to know. This role acts as the central point between Operations and the wider business. You’ll own the end‑to‑end communications experience into Wrap Operations, shaping the timing, format and channels, deciding what lands and when, and ensuring operations is set up for success.

You’ll be trusted to form views, challenge assumptions and influence outcomes, by finding smarter, more effective ways to communicate in a fast‑moving, complex environment.

If you’re confident, ideas‑driven and comfortable operating at pace, this role offers real ownership, visibility and the opportunity to make a genuine impact. You’ll also join a collaborative, supportive team where strong thinking is valued and new ideas are encouraged.

Key Responsibilities:

• Design and deliver clear, engaging communications for operational impact
• Maintain and manage change and communications calendars across BAU and projects
• Work closely with Change Enablement Managers, Delivery Leads and senior Ops stakeholders
• Translate complex system and platform changes into practical, frontline-ready messaging
• Influence across Operations without formal authority
• Continually evolve how and where communications land (email, Teams, cadence updates, wrap sheets)

What you will bring

We’re open to different backgrounds. What matters most is how you think and communicate

• Strong experience in communications, change, operations or delivery environments
• Exceptional written communication skills - clear, concise and confident
• A proactive mindset - you seek information, bring ideas, and challenge the status quo
• Strong stakeholder management and influencing skills
• Comfort working with ambiguity, shifting priorities and tight timeframes
• Experience in Financial Services or Superannuation is a bonus

Find the better way

What gets us excited about working here? Helping people feel good about their money as one of Australia’s leading financial wellbeing organisations. From those starting out to those retiring. As your team, we’ll show up for you and together we will create financial wellbeing for every Australian. Because we know people who are confident about their financial future live better lives.

If this sounds like your kind of career, you sound like our kind of person. With us, you’ll do work that builds your technical know-how and challenges our entire industry to move forward. Along the way, you’ll be free to explore new ideas and technology, solve problems in a team, and independently to get great things done. Around here, we like to call it “putting our fingerprints on the future”.

People-inspired tech

Deep expertise combined with creativity can take on the trickiest of problems. Join our team of brilliant minds and mentors as we explore our way to innovation and apply technology in more human ways than ever.

To Apply

Read more here about why you should join our team.

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.

Please note that applications from agencies will not be considered at this time.

We acknowledge and celebrate the richness that individual differences bring to our team. If you need assistance or an adjustment during the application process, please reach out and let us know.